{ "common": { "yes": "Yes", "no": "No", "back": "Back", "next": "Next", "continue": "Continue", "error": "Error", "errorLoading": "Error loading data" }, "validation": { "missingInfo": "Missing Information", "fillRequired": "Please fill in all required fields", "email": "Please enter your email address", "emailInvalid": "Please enter a valid email address", "applicationType": "Please select an application type", "documentType": "Please select a document type (Book, Card, or Both)", "firstName": "Please enter your first name", "lastName": "Please enter your last name", "dateOfBirth": "Please enter your date of birth", "birthCountry": "Please select your country of birth", "birthState": "Please select your state of birth", "birthCity": "Please enter your city of birth", "heightFeet": "Please enter your height", "heightInches": "Please enter your height (inches)", "hairColor": "Please select your hair color", "eyeColor": "Please select your eye color", "gender": "Please select your gender", "occupation": "Please enter your occupation", "address": "Please enter your mailing address", "city": "Please enter your city", "state": "Please select your state", "zipCode": "Please enter your ZIP code", "mailRecipient": "Please enter the mail recipient name", "phone": "Please enter your phone number", "phoneInvalid": "Please enter a valid phone number", "phoneType": "Please select your phone type", "motherInfo": "Please indicate if mother's information is available", "fatherInfo": "Please indicate if father's information is available", "maritalStatus": "Please indicate if you have ever been married", "previousPassport": "Please indicate if you have a previous passport", "processingUrgency": "Please select your processing urgency", "acceptTerms": "Please review and accept the terms before proceeding", "completeStep": "Please complete Step {{step}}" }, "chat": { "title": "Virtual Assistant", "online": "Online 24/7", "errorSending": "Could not send message. Please try again." }, "nav": { "home": "HOME", "services": "SERVICES", "aboutUs": "ABOUT US", "dataProtection": "DATA PROTECTION", "privacyPolicy": "PRIVACY POLICY", "termsConditions": "TERMS & CONDITIONS", "contactUs": "Contact Us" }, "footer": { "description": "Professional passport assistance service. Expert guidance to help you navigate the US passport application process.", "services": "Services", "passportServices": "Passport Services", "getYourGuide": "Get Your Guide", "contactUs": "Contact Us", "company": "Company", "aboutUs": "About Us", "dataProtection": "Data Protection", "legal": "Legal", "termsConditions": "Terms & Conditions", "privacyPolicy": "Privacy Policy", "refundPolicy": "Refund Policy", "cookiePolicy": "Cookie Policy", "support": "Support", "operatedBy": "Operated by: TGX TECH LLC", "address": "Address: 254 Chapman Rd, Ste 208 #25413, Newark, DE 19702", "contact": "Contact: contact@uspassportandvisa.online", "copyright": "© {{year}} US Passport and Visa. All rights reserved.", "disclaimer": "DISCLAIMER: US Passport and Visa is a PRIVATE company operated by TGX TECH LLC that sells informational and educational guides ONLY. We are NOT affiliated with, endorsed by, or connected to the U.S. Department of State, the U.S. Government, or any government agency. We do NOT process, issue, or expedite passport applications. All passport applications must be submitted directly to the U.S. Department of State or authorized acceptance facilities. Our service provides educational content and step-by-step guides to help you understand the application process." }, "hero": { "services": { "new": { "title": "NEW PASSPORT GUIDE", "shortDescription": "Our AI-generated educational materials provide step-by-step guidance translated into 5 languages, helping you navigate requirements and avoid common errors when preparing your first passport application:", "details": [ "Our AI-powered guide walks you through the entire application process with clear, translated instructions if you're planning international travel.", "Our interactive checklist helps first-time applicants prepare all required documents correctly in your preferred language.", "Our educational materials explain document requirements and photo specifications to help you avoid common mistakes." ] }, "renew": { "title": "PASSPORT RENEWAL GUIDE", "shortDescription": "Our AI-powered educational guide assists you in understanding the renewal requirements, translated into 5 languages. Our materials help when:", "details": [ "Our renewal guide provides AI-analyzed step-by-step instructions if your passport is due to expire within the next six months.", "Our multilingual checklist helps you verify all requirements when your passport has less than six months of validity remaining.", "Our educational guide explains the process when your current passport does not have blank pages remaining for visas or stamps." ] }, "lost": { "title": "LOST/STOLEN PASSPORT GUIDE", "shortDescription": "Our AI-powered educational guide helps you understand the replacement process if your passport is lost or stolen. Our multilingual materials assist you in:", "details": [ "Our step-by-step educational guide walks you through the immediate steps to take if your passport is lost or stolen.", "Our AI-generated checklist helps you prepare the required documentation for urgent travel needs.", "Our guide explains how to properly report your passport as lost or stolen and understand the requirements for a new one." ] } }, "expandDetails": "Expand Details", "collapseDetails": "Collapse Details", "applyNow": "Get Guide" }, "products": { "subtitle": "EDUCATIONAL RESOURCES", "title": "AI-Powered Passport & Visa Guides", "description": "We provide AI-generated educational guides translated into 5 languages to help you understand passport and visa requirements. We are a private company, not a government agency.", "passportGuides": { "title": "Passport Prep Guides", "description": "AI-powered step-by-step educational materials for new passports, renewals, lost or damaged documents, name changes, and more." }, "visaGuides": { "title": "Visa Information Guides", "description": "Comprehensive educational guides for countries requiring visas for U.S. citizens traveling abroad." }, "completePackage": { "title": "Complete Educational Package", "description": "Get both passport and visa educational guides together when you need to understand the full travel documentation process." }, "note": "IMPORTANT DISCLOSURE: We do NOT process passport or visa applications. We sell AI-powered EDUCATIONAL GUIDES ONLY. All applications must be submitted directly to the U.S. Department of State or authorized government agencies." }, "mission": { "subtitle": "OUR MISSION", "title": "AI-Powered Educational Materials", "description": "Our mission is to provide AI-generated, multilingual educational guides that help U.S. citizens understand passport requirements and visa information for international travel.", "benefits": { "expertise": { "title": "Educational Expertise", "description": "AI-powered guides for understanding U.S. passport requirements and international visa information." }, "countrySpecific": { "title": "Country-Specific Info", "description": "Detailed visa requirement guides for 20+ countries that require visas for U.S. citizens." }, "saveTime": { "title": "Save Time & Avoid Errors", "description": "Clear AI-analyzed instructions help you prepare correctly the first time." }, "secure": { "title": "Secure & Private", "description": "Your information is protected with industry-standard security." } }, "disclaimer": "We are a private educational guide service. We do NOT issue passports or visas, nor represent any government agency." }, "support": { "subtitle": "HOW WE HELP", "title": "Expert Educational Materials for Travel Documents", "description": "Whether you need to understand U.S. passport requirements or visa information for your destination, we provide AI-powered educational guides translated into 5 languages.", "features": { "passportAssistance": { "title": "Passport Prep Guides", "description": "Educational materials for new, renewal, lost, stolen, damaged, and more" }, "visaGuidance": { "title": "Visa Information Guides", "description": "Country-specific educational materials" }, "trustworthyService": { "title": "Trustworthy Information", "description": "Clear, honest educational content you can rely on" }, "secureProcessing": { "title": "Secure Processing", "description": "Your data is protected and encrypted" } } }, "disclaimerBanner": { "text": "This is an independent company and is not associated with any government agency." }, "cookieBanner": { "title": "Do not sell or share my personal data", "description": "When you visit our website, we store cookies on your browser to collect information. The information collected may be related to you, your preferences or your device and is used primarily to make the website function as expected and to provide a more personalized web experience.", "seePolicy": "See our Cookie Policy", "rejectAll": "Reject all", "preferences": "Preferences", "confirmChoices": "Confirm my choices", "manageTitle": "Manage consent preferences", "manageDescription": "Control which types of cookies you allow us to store", "necessary": { "title": "Strictly necessary cookies", "description": "These cookies are essential for the website to function and cannot be disabled. They are used to ensure the security and basic operation of the site.", "alwaysActive": "Always active" }, "analytics": { "title": "Analytics and performance cookies", "description": "These cookies help us understand how visitors interact with our website, collecting and reporting information anonymously." }, "marketing": { "title": "Disable sale/sharing of targeted advertising", "description": "These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant ads." }, "savePreferences": "Save preferences" }, "contact": { "title": "Get in Touch", "subtitle": "We're here to help with all your AI-powered educational guide questions", "contactUs": "Contact Us", "email": "Email", "emailNote": "We respond within 24 hours in your preferred language", "businessHours": "Business Hours", "hours": "Monday - Friday: 9am - 6pm EST", "note": "After purchasing your personalized AI guide, you can ask questions via email anytime. We provide support in 5 languages.", "noteLabel": "Note", "sendMessage": "Send Your Message", "name": "Name", "namePlaceholder": "Your full name", "emailPlaceholder": "your@email.com", "subject": "Subject", "subjectPlaceholder": "What would you like to talk about?", "message": "Message", "messagePlaceholder": "Describe your question or message...", "send": "Send Message", "sending": "Sending...", "successTitle": "Message sent!", "successDescription": "We'll get back to you within 24 hours.", "errorTitle": "Error", "errorDescription": "Failed to send message. Please try again or email us directly.", "privacyConsent": "By sending this message, you agree to our Privacy Policy. We use your data only to respond to your inquiry." }, "paymentSuccess": { "confirmingPayment": "Confirming your payment...", "paymentConfirmed": "Payment Confirmed!", "guideReady": "Your personalized guide is ready to download.", "orderId": "Order ID", "generatingPdf": "Generating PDF...", "downloadGuide": "Download Your Guide (PDF)", "backToHome": "Back to Home", "applicationSummary": "Your Application Summary", "summaryDescription": "We've reviewed your information and prepared personalized recommendations based on current U.S. Department of State requirements.", "applicationType": "Application Type", "processingPriority": "Processing Priority", "complexityLevel": "Complexity Level", "complexityLow": "Low", "recommendedProcessing": "Recommended Processing", "documentsVerified": "Documents verified", "requirementsConfirmed": "Requirements confirmed", "deadlinesCalculated": "Deadlines calculated", "feesEstimated": "Fees estimated", "needHelp": "Need Help?", "helpDescription": "Our team is available to answer your questions.", "contactUs": "Contact Us", "passportTypes": { "nunca_tive": "New Passport (First Time)", "renovar": "Passport Renewal", "perdi": "Lost Passport", "roubado": "Stolen Passport", "cartao": "Passport Card" }, "urgencyTypes": { "viagem_proxima": "Urgent - Travel within 14 days", "ate_30_dias": "Expedited - Within 30 days", "sem_pressa": "Routine - More than 30 days" }, "processingRecommendations": { "viagem_proxima": "Expedited service at regional agency (1-2 days)", "ate_30_dias": "Expedited service by mail (2-3 weeks)", "sem_pressa": "Routine service by mail (6-8 weeks)" } }, "checkout": { "step1": { "title": "What type of passport do you need?", "subtitle": "Select the type of personalized guide you want", "passportType": "Passport Type", "selectType": "Select passport type", "types": { "renovacao": "Passport Renewal", "novo": "New Passport", "infantil": "Child Passport", "perdido": "Lost Passport", "danificado": "Damaged Passport", "roubado": "Stolen Passport", "mudanca_nome": "Name Change", "segundo": "Second Passport", "cartao": "Passport Card" }, "descriptions": { "renovacao": { "title": "Passport Renewal", "description": "To apply for a US passport renewal, you must submit your most recent 10-year adult US passport, which must be undamaged and issued within the last 15 years. We'll help you with everything else.", "requirements": "Child passports cannot be renewed." }, "novo": { "title": "New Passport", "description": "To apply for a new US passport, you must be at least 16 years old and have never had a US passport, or your previous passport expired more than 5 years ago.", "requirements": "If the applicant is under 16 years old, you must apply for a child passport." }, "infantil": { "title": "Child Passport", "description": "For children under 16 years old. Both parents or legal guardians must be present at the time of application, with documented consent.", "requirements": "Birth certificate, parent identification, and physical presence of both guardians required." }, "perdido": { "title": "Lost Passport", "description": "If you lost your US passport, you'll need to make a sworn statement of loss and apply for a new document.", "requirements": "Form DS-64 (Statement of Loss) and updated identification documents." }, "danificado": { "title": "Damaged Passport", "description": "If your passport is damaged (torn, water-damaged, missing pages, or damaged chip), you need to apply for a replacement.", "requirements": "Submission of damaged passport and updated identification documents." }, "roubado": { "title": "Stolen Passport", "description": "If your passport was stolen, you must file a police report and complete Form DS-64 before applying for a new document.", "requirements": "Police report and Form DS-64 (Statement of Theft)." }, "mudanca_nome": { "title": "Name Change", "description": "If you legally changed your name (marriage, divorce, court order), you need to update your US passport with the new name.", "requirements": "Marriage certificate, divorce decree, or court order officially proving the name change." }, "segundo": { "title": "Second Passport", "description": "In special cases, it's possible to apply for a second valid US passport simultaneously for frequent travelers.", "requirements": "Documented justification of need (frequent travel to countries with conflicting visa requirements)." }, "cartao": { "title": "Passport Card", "description": "The U.S. Passport Card is a wallet-sized travel document for land and sea travel between the U.S. and Canada, Mexico, the Caribbean, and Bermuda. It cannot be used for international air travel.", "requirements": "Same application process as passport book (DS-11 for new, DS-82 for renewal). Lower cost than passport book." } }, "requirements": "Requirements", "childPassportSwitch": "Need a child passport? Click here to switch", "travelDestination": "Travel Destination", "optional": "(optional)", "selectDestination": "Select destination country", "destinationHelp": "Helps personalize the guide for your destination", "searchCountry": "Search country...", "noCountryFound": "No country found.", "departureDate": "Departure Date", "selectDate": "Select date", "departureDateHelp": "When you plan to travel", "visaAlert": "Attention: Your destination requires a visa for US citizens!", "visaAlertDescription": "United States citizens need a {{visaType}} to enter {{country}}.", "visaTypes": { "evisa": "e-Visa", "eta": "Electronic Travel Authorization (ETA)", "visa": "consular visa" }, "addVisaGuide": "Add Complete Visa Guide for {{country}}", "visaGuideDescription": "Step-by-step visa application instructions, required documents checklist, processing times, official links, and expert tips to ensure your visa is approved.", "visaGuideFeatures": { "checklist": "Complete checklist", "timeline": "Timeline guide", "links": "Official links", "tips": "Expert tips" }, "urgencyLevel": "Urgency Level", "urgencyOptions": { "sem_pressa": { "title": "No Rush", "description": "Processing time: 6-8 weeks" }, "ate_30_dias": { "title": "Within 30 Days", "description": "Processing time: 2-3 weeks" }, "viagem_proxima": { "title": "Upcoming Trip (Urgent)", "description": "Processing time: 1-2 weeks" } }, "continue": "Continue" }, "step2": { "title": "Applicant's Information", "subtitle": "Personal details for your passport application", "firstName": "First Name", "firstNamePlaceholder": "First Name", "middleName": "Middle Name", "middleNamePlaceholder": "Middle Name", "lastName": "Last Name", "lastNamePlaceholder": "Last Name", "usedDifferentName": "Have you ever used a different name?", "previousFirstName": "Previous First Name", "previousFirstNamePlaceholder": "Previous First Name", "previousLastName": "Previous Last Name", "previousLastNamePlaceholder": "Previous Last Name", "dateOfBirth": "Date of Birth", "dateFormat": "Format: MM/DD/YYYY", "countryOfBirth": "Country of Birth", "selectCountry": "Select country", "stateOfBirth": "State of Birth", "selectState": "Select state", "cityOfBirth": "City of Birth", "cityOfBirthPlaceholder": "City of Birth", "height": "Height", "feet": "Feet", "inches": "In", "hairColor": "Hair Color", "eyeColor": "Eye Color", "select": "Select", "hairColors": { "black": "Black", "brown": "Brown", "blonde": "Blonde", "red": "Red", "gray": "Gray", "white": "White", "bald": "Bald" }, "eyeColors": { "brown": "Brown", "blue": "Blue", "green": "Green", "hazel": "Hazel", "gray": "Gray", "black": "Black" }, "gender": "Gender", "male": "Male", "female": "Female", "ssn": "Social Security Number", "ssnRequired": "SSN is required", "ssnSecure": "Please confirm your SSN so that it is accurate. Your SSN is secured by latest SSL technology.", "occupation": "Occupation", "occupationPlaceholder": "Your occupation", "employer": "Employer/School (Optional)", "employerPlaceholder": "Employer or School", "back": "Back", "continue": "Continue" }, "step3": { "title": "Applicant's Contact Information", "subtitle": "Where should the passport be mailed? (U.S. address only for mailing)", "mailingAddress": "Mailing Address (P.O. Box allowed)", "addressPlaceholder": "Start typing your address...", "apartmentUnit": "Apartment/Unit", "aptPlaceholder": "Apt, Suite, Unit", "city": "City", "state": "State", "selectState": "Select state", "zipCode": "Zip Code", "differentResidence": "Residence address is different or P.O. Box is listed for Mailing Address?", "residenceAddress": "Residence Address", "streetAddress": "Street Address", "mailRecipient": "Enter the name of a parent or guardian who receives mail at the address", "mailRecipientPlaceholder": "Full name of mail recipient", "contactNumber": "Contact Number", "phoneNumber": "Phone number", "phoneType": "Type", "selectType": "Select type", "phoneTypes": { "cellphone": "Cell Phone", "homephone": "Home Phone", "workphone": "Work Phone" }, "additionalPhone": "Additional Contact Number", "invalidPhone": "Please enter a valid phone number", "hasEmergencyContact": "Do you have an emergency contact?", "emergencyContactInfo": "Emergency Contact Information", "fullName": "Full Name", "emergencyName": "Emergency Contact Name", "emergencyNamePlaceholder": "Emergency contact name", "emergencyPhone": "Emergency Contact Phone", "emergencyRelationship": "Relationship", "relationshipPlaceholder": "e.g., Parent, Spouse, Sibling", "emergencyAddress": "Address", "emergencyAddressPlaceholder": "Emergency contact address", "back": "Back", "continue": "Continue", "emailPlaceholder": "your@email.com" }, "step4": { "title": "Family Information", "subtitle": "Information about your parents and spouse (if applicable)", "mothersInfo": "Mother's Information", "fathersInfo": "Father's Information", "spouseInfo": "Applicant's Spouse Information", "available": "Available", "unknown": "Unknown", "firstName": "First Name", "middleName": "Middle Name", "lastName": "Last Name", "dateOfBirth": "Date of Birth", "selectDate": "Select date", "countryOfCitizenship": "Country of Citizenship", "selectCountry": "Select country", "isUSCitizen": "Is mother a U.S. Citizen?", "isFatherUSCitizen": "Is father a U.S. Citizen?", "everMarried": "Has Applicant ever been married?", "maritalStatus": "Marital Status", "selectStatus": "Select status", "married": "Married", "divorced": "Divorced", "widowed": "Widowed", "separated": "Separated", "annulled": "Annulled", "spouseFirstName": "Spouse's First Name", "spouseLastName": "Spouse's Last Name", "spouseCountry": "Spouse's Country of Citizenship", "back": "Back", "continue": "Continue" }, "step5": { "title": "Passport Options & Travel Plans", "subtitle": "Details about your previous passport and travel plans", "previousPassport": "Previous Passport Information", "hasPreviousPassport": "Do you have a current or previous U.S. passport?", "passportNumber": "Passport Number", "passportNumberPlaceholder": "Previous passport number", "issueDate": "Issue Date", "selectDate": "Select date", "nameChanged": "Has your name changed since your last passport was issued?", "nameChangeNote": "You'll need to provide legal documentation of your name change (marriage certificate, court order, etc.) with your application.", "travelPlans": "Travel Plans (Optional)", "travelPlansNote": "Helps us personalize your guide and check visa requirements", "travelDestination": "Travel Destination", "selectDestination": "Select destination", "searchCountry": "Search country...", "noCountryFound": "No country found.", "departureDate": "Departure Date", "visaRequired": "Visa Required for", "visaTypeNeeded": "US citizens need a", "toEnter": "to enter", "processingTime": "Processing time:", "visaGuideUpsell": "Visa Application for", "visaGuidePrice": "+$37", "visaGuideDescription": "Get a personalized step-by-step guide for your visa application, including:", "visaGuideFeatures": { "checklist": "Complete document checklist", "timeline": "Application timeline and deadlines", "links": "Official links and form instructions", "tips": "Pro tips to avoid common mistakes", "expediting": "Emergency expediting options" }, "processingUrgency": "Processing Urgency", "noRush": "No Rush", "noRushTime": "Standard processing: 6-8 weeks", "within30Days": "Within 30 Days", "within30DaysTime": "Expedited processing: 2-3 weeks", "upcomingTrip": "Upcoming Trip (Urgent)", "upcomingTripNote": "Passport agency appointment required", "back": "Back", "next": "Next" }, "step6": { "title": "Review Your Information", "subtitle": "Please review all details before proceeding to payment", "passportOptions": "Passport Options", "passportType": "Passport Type", "applicantInfo": "Applicant Information", "fullName": "Full Name", "dateOfBirth": "Date of Birth", "placeOfBirth": "Place of Birth", "gender": "Gender", "height": "Height", "hairEyeColor": "Hair/Eye Color", "occupation": "Occupation", "employerSchool": "Employer/School", "contactInfo": "Contact Information", "mailingAddress": "Mailing Address", "cityStateZip": "City, State, ZIP", "phone": "Phone", "phoneType": "Phone Type", "emergencyContact": "Emergency Contact", "emergencyPhone": "Emergency Phone", "familyInfo": "Family Information", "mother": "Mother", "father": "Father", "maritalStatus": "Marital Status", "neverMarried": "Never Married", "spouse": "Spouse", "passportDetails": "Passport Details & Travel", "previousPassport": "Previous Passport", "nameChanged": "Name Changed", "processingUrgency": "Processing Urgency", "travelDestination": "Travel Destination", "departureDate": "Departure Date", "orderSummary": "Order Summary", "total": "Total", "termsAgreement": "I have reviewed and confirmed all order information. I agree to the", "termsOfService": "Terms of Service", "privacyPolicy": "Privacy Policy", "refundPolicy": "Refund Policy", "nonGovDisclaimer": "I understand that this is a private, non-government service and that my personalized guide will be delivered immediately upon payment. All sales are final.", "back": "Back", "proceedToPayment": "Proceed to Payment" }, "payment": { "passportService": "Passport Service", "visaGuideOnlyTitle": "Visa Guide", "loadingSecure": "Loading secure payment...", "errorInitTitle": "Error initializing payment", "errorInitDesc": "Please try again or contact support.", "errorLoadingFormTitle": "Error loading payment form.", "errorLoadingFormDesc": "Please try again or contact support.", "sslEncrypted": "SSL Encrypted", "secureCheckout": "Secure Checkout", "govFeesNotIncluded": "* Government fees not included", "optionalAddOns": "Optional add-ons:", "passportProtectionAdd": "+ Passport Protection", "visaGuideAdd": "+ Visa Guide - {{country}}", "visaGuideCardTitle": "Visa Guide - {{country}}", "visaGuideCardDesc": "Complete visa application assistance", "passportProtectionTitle": "Passport Protection", "passportProtectionDesc": "Coverage if lost, stolen or damaged", "passportProtectionDescFull": "In the event your passport is lost, stolen or damaged, we will expedite a replacement. Protection covers the expedited service fee only. Does not include photos, shipping or government fees.", "transactionFee": "Transaction Fee", "trustInfo": "Your payment is protected by 256-bit SSL encryption. We never store your card details.", "processing": "Processing...", "payAmount": "Pay ${{amount}}", "paymentErrorTitle": "Payment Error", "paymentProcessingError": "An error occurred processing the payment", "unexpectedError": "Unexpected error" }, "progress": { "options": "Options", "personal": "Personal", "contact": "Contact", "family": "Family", "details": "Details", "review": "Review", "payment": "Payment", "stepOf": "Step {{current}} of {{total}}" } }, "policies": { "privacy": { "title": "Privacy Policy", "lastUpdated": "Last updated: January 10, 2026", "sections": { "introduction": { "title": "1. Introduction", "content": "US Passport and Visa (\"we\", \"our\", or \"Company\") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. This policy complies with applicable U.S. federal and state laws, including the California Consumer Privacy Act (CCPA) and GDPR for users in the European Union." }, "informationCollected": { "title": "2. Information We Collect", "youProvide": { "title": "2.1. Information You Provide", "items": [ "Personal Data: Full name, date of birth, gender, marital status", "Contact Data: Email, phone, residential address", "Document Information: Expiration dates, document condition, and issuance status (Note: We do NOT collect or store Passport Numbers or Social Security Numbers)", "Payment Data: Credit card information (processed by secure third-party providers)", "Travel Preferences: Travel dates, destinations, urgency level" ] }, "automatic": { "title": "2.2. Automatically Collected Information", "items": [ "Usage Data: Pages visited, time spent on site, clicks", "Device Data: Device type, operating system, browser", "Location Data: IP address, approximate geographic location", "Cookies and Similar Technologies: As described in our Cookie Policy" ] } }, "howWeUse": { "title": "3. How We Use Your Information", "intro": "We use your information to:", "items": [ "Use of Artificial Intelligence: We use automated AI-driven processing to analyze the data provided by the user (such as urgency, travel destination, and document status) to generate a personalized educational guide", "Deliver multi-language support and translate complex requirements into the user's preferred language (among the 5 supported languages: English, Spanish, Portuguese, French, and Chinese)", "Provide and personalize our AI-generated documentation guides", "Process payments and prevent fraud", "Send service-related communications and customer support", "Improve our website and services through data analysis", "Comply with legal and regulatory obligations", "Protect against misuse or fraudulent activities" ] }, "legalBasis": { "title": "4. Legal Basis for Processing", "intro": "We process your personal data based on:", "items": [ "Contract Performance: To provide the services you requested", "Consent: When you have given us explicit permission", "Legitimate Interest: To improve our services and prevent fraud", "Legal Obligation: To comply with legal and regulatory requirements" ] }, "sharing": { "title": "5. Information Sharing", "intro": "We do not sell your personal information. We may share your information with:", "items": [ "Service Providers: Payment processors, hosting services, analytics tools (all required to maintain confidentiality)", "Business Partners: Only with your explicit consent", "Legal Authorities: When required by law or to protect our rights", "Business Transactions: In case of merger, acquisition, or asset sale" ] }, "rights": { "title": "6. Your Privacy Rights", "intro": "Depending on your location, you may have the following rights:", "items": [ "Right to Access: Request copies of your personal data", "Right to Rectification: Correct inaccurate or incomplete data", "Right to Deletion: Request deletion of your data under certain conditions", "Right to Portability: Receive your data in a structured, machine-readable format", "Right to Opt-Out: Opt-out of sale of personal information (CCPA)", "Right to Non-Discrimination: Not to be discriminated against for exercising your rights" ], "contact": "To exercise your rights, contact us at: contact@uspassportandvisa.online" }, "security": { "title": "7. Data Security", "intro": "We implement appropriate technical and organizational measures to protect your information, including:", "items": [ "SSL/TLS encryption for data transmission", "Encryption of data at rest", "Strict access controls and authentication", "Regular security audits", "Employee training on data protection" ] }, "retention": { "title": "8. Data Retention", "content": "We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Transaction data is retained for at least 7 years for tax and legal purposes." }, "internationalTransfers": { "title": "9. International Transfers", "content": "Your data may be transferred to and stored on servers located outside of your state or country. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place." }, "childrensPrivacy": { "title": "10. Children's Privacy", "content": "We do not knowingly collect information directly from minors. If information about a minor is provided for the purpose of generating a passport guide, it must be submitted by a parent or legal guardian. Our AI processes this information solely to generate the educational guide. If you are a parent and believe your child has provided us with personal information without your consent, please contact us." }, "ccpa": { "title": "11. California Privacy Rights (CCPA)", "intro": "California residents have additional rights under CCPA:", "items": [ "Know what personal information is collected, used, shared, or sold", "Delete personal information held by businesses", "Opt-out of the sale of personal information", "Non-discrimination for exercising CCPA rights" ], "contact": "To make a request: contact@uspassportandvisa.online" }, "changes": { "title": "12. Changes to This Policy", "content": "We may update this Privacy Policy periodically. We will notify you of material changes by email or notice on our website. We recommend reviewing this policy regularly." }, "contactUs": { "title": "13. Contact Us", "intro": "For questions about this Privacy Policy or to exercise your rights:", "email": "Email: contact@uspassportandvisa.online", "website": "Website: www.uspassportandvisa.online/contact" } } }, "terms": { "title": "Terms of Use", "lastUpdated": "Last updated: November 20, 2025", "sections": { "acceptance": { "title": "1. Acceptance of Terms", "content": "By accessing and using US Passport and Visa (\"we\", \"our\", or \"Service\"), you agree to be bound by these Terms of Use. If you do not agree to any part of these terms, you should not use our Service." }, "serviceDescription": { "title": "2. Service Description", "intro": "US Passport and Visa provides personalized guides to assist in the process of obtaining U.S. passports and other travel documents. Our service includes:", "items": [ "Personalized analysis of required documentation", "Step-by-step instructions for completing forms", "Guidance on scheduling and attending consular appointments", "Email support for questions during the process" ] }, "limitations": { "title": "3. Service Limitations", "advisory": { "title": "3.1. Advisory Nature:", "content": "US Passport and Visa is a guidance service and does not replace immigration attorneys, official dispatchers, or consular representatives. We do not process documents or act as intermediaries with government agencies." }, "noGuarantees": { "title": "3.2. No Guarantees:", "content": "While we strive to provide accurate and up-to-date information, we do not guarantee approval of passport or visa applications. The final decision rests with competent government agencies." }, "userResponsibility": { "title": "3.3. User Responsibility:", "content": "You are solely responsible for verifying the accuracy of information provided when using our service and for complying with all applicable legal and regulatory requirements." } }, "acceptableUse": { "title": "4. Acceptable Use", "intro": "You agree not to:", "items": [ "Provide false, misleading, or fraudulent information", "Use the Service for any illegal or unauthorized purpose", "Attempt to gain unauthorized access to systems or data", "Interfere with or disrupt the operation of the Service", "Reproduce, duplicate, copy, or resell any part of the Service without permission" ] }, "payment": { "title": "5. Payment and Refunds", "pricing": { "title": "5.1. Pricing:", "content": "All prices are displayed in U.S. dollars (USD) and are charged at the time of purchase." }, "refundPolicy": { "title": "5.2. Refund Policy:", "content": "Please refer to our separate Refund Policy for complete details on eligibility and refund procedures." } }, "intellectualProperty": { "title": "6. Intellectual Property", "content": "All content, features, and functionality of US Passport and Visa, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, are the exclusive property of US Passport and Visa or its licensors and are protected by international copyright laws." }, "privacy": { "title": "7. Privacy", "content": "Your use of the Service is also governed by our Privacy Policy. Please review it carefully to understand our practices for collecting and using personal data." }, "disclaimer": { "title": "8. Disclaimer of Warranties", "content": "THE SERVICE IS PROVIDED \"AS IS\" AND \"AS AVAILABLE,\" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE." }, "liability": { "title": "9. Limitation of Liability", "content": "IN NO EVENT SHALL US PASSPORT AND VISA, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES." }, "modifications": { "title": "10. Modifications", "content": "We reserve the right to modify or replace these Terms at any time. Material changes will be notified with at least 30 days' advance notice. Continued use of the Service after changes constitutes acceptance of the new terms." }, "governingLaw": { "title": "11. Governing Law", "content": "These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law provisions." }, "contact": { "title": "12. Contact", "intro": "If you have questions about these Terms of Use, please contact us at:", "email": "Email: contact@uspassportandvisa.online", "website": "Website: www.uspassportandvisa.online/contact" } } }, "cookies": { "title": "Cookie Policy", "lastUpdated": "Last updated: November 20, 2025", "sections": { "whatAreCookies": { "title": "1. What are Cookies?", "content": "Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to site owners." }, "whyWeUse": { "title": "2. Why We Use Cookies", "intro": "We use cookies and similar technologies to:", "items": [ "Ensure basic functionality and security of the site", "Remember your preferences and settings", "Understand how you use our site and improve your experience", "Personalize content and recommendations", "Measure the effectiveness of marketing campaigns", "Prevent fraud and improve security" ] }, "types": { "title": "3. Types of Cookies We Use", "necessary": { "title": "3.1. Strictly Necessary Cookies", "purpose": "Purpose: Essential for site functionality", "canBeDisabled": "Can be disabled? No. Without them, the site will not function properly.", "examples": "Examples:", "examplesList": [ "Authentication and security cookies", "Load balancing cookies", "Language preference cookies", "Shopping cart cookies" ] }, "analytics": { "title": "3.2. Performance and Analytics Cookies", "purpose": "Purpose: Collect information about how visitors use the site", "canBeDisabled": "Can be disabled? Yes", "examples": "Examples:", "examplesList": [ "Google Analytics (pages visited, time on site)", "Hotjar (heat maps and session recordings)", "A/B testing cookies" ] }, "functionality": { "title": "3.3. Functionality Cookies", "purpose": "Purpose: Remember your choices and personalize your experience", "canBeDisabled": "Can be disabled? Yes, but it may affect functionalities", "examples": "Examples:", "examplesList": [ "Theme preferences (light/dark)", "Preferred font size", "Accessibility settings" ] }, "marketing": { "title": "3.4. Marketing and Advertising Cookies", "purpose": "Purpose: Track visitors across different sites to display relevant ads", "canBeDisabled": "Can be disabled? Yes", "examples": "Examples:", "examplesList": [ "Facebook Pixel", "Google Ads", "Retargeting cookies" ] } }, "thirdParty": { "title": "4. Third-Party Cookies", "intro": "We use third-party services that may set cookies on your device:", "googleAnalytics": { "name": "Google Analytics", "description": "For traffic and user behavior analysis." }, "stripe": { "name": "Stripe", "description": "For secure payment processing." } }, "duration": { "title": "5. Cookie Duration", "session": "Session Cookies: Temporary and are deleted when you close your browser.", "persistent": "Persistent Cookies: Remain on your device until they expire or you delete them. Duration varies:", "durations": [ "Preference cookies: up to 1 year", "Analytics cookies: up to 2 years", "Marketing cookies: up to 13 months (per current policies)" ] }, "manage": { "title": "6. How to Manage Cookies", "intro": "You have full control over cookies:", "banner": { "title": "6.1. Through Our Banner", "intro": "When you visit our site for the first time, we show a cookie banner where you can:", "items": [ "Accept all cookies", "Reject non-essential cookies", "Customize your cookie preferences" ] }, "browser": { "title": "6.2. Through Your Browser", "intro": "Most browsers allow you to:", "items": [ "View which cookies are stored", "Delete individual cookies or all of them", "Block cookies from all sites or specific sites", "Block third-party cookies" ], "instructions": "For specific instructions, consult your browser's help:" } }, "impact": { "title": "7. Impact of Disabling Cookies", "intro": "Disabling cookies may affect your site experience:", "items": [ "You may not be able to log in or complete purchases", "Your preferences will not be saved between visits", "Some functionalities may not work properly", "Personalized content will not be displayed" ] }, "dnt": { "title": "8. Do Not Track (DNT)", "content": "Some browsers include a \"Do Not Track\" feature. Since there is no industry standard for interpreting DNT signals, we currently do not respond to DNT requests. However, you can manage your cookie preferences through our banner or browser settings." }, "privacyLaws": { "title": "9. Cookies and Privacy Laws", "content": "In compliance with privacy laws (CCPA, GDPR), we obtain your consent before using non-essential cookies. You can withdraw your consent at any time through cookie settings or by contacting us." }, "updates": { "title": "10. Updates to This Policy", "content": "We may update this Cookie Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We recommend that you review this page periodically to stay informed about our use of cookies." }, "contact": { "title": "11. Contact", "intro": "If you have questions about the use of cookies:", "email": "Email: contact@uspassportandvisa.online", "website": "Website: www.uspassportandvisa.online/contact" } } }, "refund": { "title": "Refund Policy", "effective": "Effective: January 1, 2025", "lastUpdated": "Last Updated: December 22, 2025", "summary": "Our service delivers personalized digital guides automatically and immediately upon payment. Due to the instant and customized nature of our digital products, all sales are final once the guide has been delivered. Please read this policy carefully before completing your purchase.", "sections": { "nature": { "title": "1. Nature of Our Service", "intro": "US Passport and Visa Online provides personalized digital guides (ebooks) generated automatically based on the information you provide during the order process. These guides are:", "items": [ "Personalized: Each guide is uniquely created based on your specific circumstances, passport type, urgency level, and travel plans.", "Instantly Delivered: Your personalized guide is generated and delivered automatically and immediately upon successful payment, typically within seconds.", "Non-Returnable: As a customized digital product, once generated and delivered, the service is considered fully rendered and complete." ] }, "policy": { "title": "2. Refund Policy", "intro": "All sales are final once the personalized guide has been delivered. Because our digital guides are:", "reasons": [ "Automatically generated based on your unique inputs", "Delivered instantly upon payment", "Impossible to \"return\" or \"un-deliver\"" ], "conclusion": "We are unable to offer refunds for completed orders. By completing your purchase, you acknowledge that immediate delivery will occur and that you waive any right to a refund once your personalized guide is delivered." }, "exception": { "title": "3. Exception: Material Error on Our Part", "intro": "The only circumstance under which we may consider a refund is if there is a demonstrable material error on our part that renders the guidance materially incorrect and directly leads to the rejection of your government application. In such cases:", "items": [ "You must contact us with documented proof of the error and rejection", "The error must be attributable to our service, not to information you provided", "Each request will be reviewed individually on a case-by-case basis", "Refunds under this exception are granted solely at our discretion" ] }, "nonRefundable": { "title": "4. Non-Refundable Circumstances", "intro": "Refunds will not be issued for circumstances including, but not limited to:", "items": [ "Change of Mind: You decided you no longer need the guide after purchase", "Travel Plan Changes: Cancellation or modification of your travel plans", "Customer-Provided Information: Errors, omissions, or inaccuracies in the information you submitted", "Failure to Follow Instructions: Not following the guidance provided in your personalized guide", "Government Delays or Denials: Processing delays, closures, or application denials by government agencies", "Regulatory Changes: Changes in passport/visa requirements or procedures after your guide was generated", "Third-Party Issues: Problems with passport photo services, courier services, or other external providers", "Misunderstanding of Service: Confusion about what our service includes or delivers", "Technical Access: Inability to download or access your guide due to your device, email, or internet issues" ] }, "acknowledgment": { "title": "5. Digital Product Acknowledgment", "intro": "By completing your purchase, you expressly acknowledge and agree that:", "items": [ "You are purchasing a personalized digital product", "The product will be delivered immediately and automatically", "The service is fully rendered upon delivery of your personalized guide", "Digital products cannot be \"returned\" once delivered", "To the maximum extent permitted by applicable law, no cancellation or refund rights apply once the personalized digital guide has been delivered" ] }, "chargebacks": { "title": "6. Chargebacks and Payment Disputes", "intro": "We encourage you to contact us directly before initiating any chargeback or payment dispute with your bank or credit card company. We are committed to resolving concerns fairly and promptly.", "note": "Please note:", "items": [ "We maintain detailed records of all transactions, including proof of delivery, IP address, device information, and acceptance of terms", "Chargebacks for services that were properly delivered may be contested with full documentation", "Filing a chargeback after receiving our services may be considered inconsistent with card network rules for services that have been properly delivered" ], "conclusion": "If you have a legitimate concern, please contact us first at contact@uspassportandvisa.online. We will work with you to address any issues." }, "scope": { "title": "7. Service Scope and Limitations", "intro": "Our service provides informational guidance only. We are not a government agency and do not process passport or visa applications. Our guides are designed to help you navigate the application process, but:", "items": [ "We do not guarantee approval of any government application", "We are not responsible for government processing times or decisions", "Ultimate responsibility for your application remains with you" ] }, "contact": { "title": "8. Contact Us", "intro": "If you have questions about this Refund Policy or believe you may qualify for an exception, please contact us:", "emailLabel": "Email:", "websiteLabel": "Website:", "contactForm": "Contact Form", "responseTime": "We respond to all inquiries within 24-48 business hours." }, "agreement": { "title": "9. Agreement", "content": "By completing a purchase on our website, you confirm that you have read, understood, and agree to this Refund Policy. This policy forms part of our Terms of Use and is binding upon all customers." } } } }, "institutional": { "hero": { "subtitle": "AI-POWERED EDUCATIONAL SUPPORT", "title": "Simplify Your Passport Process with AI-Powered Educational Guides", "description": "Master the U.S. passport requirements with our AI-driven checklists and multi-language guides. Available in 5 languages to help you avoid common mistakes and prepare your application correctly.", "cta": "Get Personalized AI Guide" }, "ourRole": { "subtitle": "OUR ROLE", "title": "Professional Consultation for Your Passport Application", "description": "We are a private consulting company that provides expert guidance and document review services to help U.S. citizens navigate the passport application process more efficiently.", "benefits": { "documentReview": { "title": "AI Analysis", "description": "Our AI analyzes your situation and generates personalized checklists to avoid common errors." }, "bilingualSupport": { "title": "5-Language Support", "description": "AI-generated guides available in English, Spanish, Portuguese, Chinese, and French." }, "timeSaving": { "title": "Time Saving", "description": "Our AI-powered guides save you hours of research by providing clear, personalized instructions." }, "errorPrevention": { "title": "Error Prevention", "description": "Avoid common mistakes with our AI-generated checklists and educational tips." } }, "disclaimer": { "title": "Important Disclosure", "text": "We are a PRIVATE technology company (TGX TECH LLC) and are NOT affiliated with the U.S. Department of State. We sell AI-powered educational guides ONLY - we do NOT process passports." }, "weProvide": { "item1": "AI-generated educational guides and personalized instructions", "item2": "Smart checklists and AI-powered error analysis", "item3": "Multilingual support in 5 languages" }, "weDoNot": { "item1": "We do NOT process or issue passports", "item2": "We are NOT a government agency" }, "learnMore": "Learn More About Us" }, "products": { "subtitle": "PRODUCTS", "title": "AI-Powered Educational Guides", "description": "Our AI software generates personalized educational guides to help you understand the US Passport application process.", "passport": { "title": "US Passport Guides", "description": "Master the passport requirements with our AI-driven document analysis and multi-language educational guides. Available in 5 languages to help you avoid common mistakes, understand each step, and prepare your application correctly the first time.", "cta": "Get Personalized AI Guide" } }, "mission": { "subtitle": "OUR MISSION", "title": "AI-Powered Educational Guides for U.S. Travelers", "description": "Our mission is to provide AI-powered educational guides that help U.S. citizens understand the passport application process. Our technology translates complex requirements into clear, step-by-step instructions in 5 languages.", "cta": "Access Educational Material" }, "support": { "subtitle": "SUPPORT", "title": "Need AI-powered educational guides for your US passport?", "description": "Our AI-powered guides provide clear, educational information about the US passport process in 5 languages.", "features": { "applicationAssistance": "AI Educational Guides", "trustedService": "Trustworthy Client Service", "safePayment": "Safe Payment Processing" } } }, "aboutUs": { "hero": { "subtitle": "ABOUT US", "title": "AI-Powered Educational Support for Passport Preparation", "description": "Founded in Delaware, TGX TECH LLC was created to provide innovative digital guides that help U.S. citizens understand passport requirements through AI-powered analysis and multilingual support." }, "company": { "operatedBy": "Operated by", "title": "A Legitimate Delaware-Registered Company", "paragraph1": "TGX TECH LLC is a legally registered Limited Liability Company in the State of Delaware, United States. We specialize in providing AI-powered digital educational guides and personalized roadmaps for passport preparation.", "paragraph2": "Our team combines technology expertise with document preparation knowledge. We've developed an AI system that analyzes complex government requirements and translates them into clear, step-by-step instructions in 5 languages.", "paragraph3": "We pride ourselves on transparency, innovation, and a commitment to helping our customers understand the passport process through our multilingual digital guides—no confusion, no stress." }, "registration": { "title": "Company Registration", "companyName": "Company Name", "state": "State of Registration", "type": "Entity Type", "address": "Business Address" }, "whatWeDo": { "subtitle": "WHAT WE DO", "title": "AI-Powered Educational Materials", "description": "We provide AI-generated digital guides translated into 5 languages to help you understand passport requirements.", "service1": { "title": "AI-Generated Personalized Roadmaps", "description": "Our AI analyzes your specific situation and generates customized educational materials for new passports, renewals, or replacements." }, "service2": { "title": "Smart Checklists Tailored to Your Urgency", "description": "AI-powered checklists that adapt to your travel timeline and ensure you understand all required documents." }, "service3": { "title": "Multilingual Processing Information", "description": "Current processing time information translated into 5 languages with personalized recommendations." }, "service4": { "title": "Educational Support", "description": "Responsive support team available to answer questions about our digital guides and educational materials." } }, "values": { "subtitle": "OUR VALUES", "title": "What Drives Us", "transparency": { "title": "Transparency", "description": "We are always clear about who we are and what we offer. We sell educational digital guides, not government services." }, "customerFirst": { "title": "Customer First", "description": "Your success is our priority. We are committed to providing the best AI-powered educational materials." }, "accuracy": { "title": "Accuracy", "description": "Our AI-generated guides are regularly updated to reflect the latest requirements and procedures." }, "accessibility": { "title": "Multilingual AI Support", "description": "Our AI system translates complex documentation requirements into 5 major languages (English, Spanish, Portuguese, French, and Chinese), ensuring accessibility for all U.S. citizens." } }, "disclaimer": { "title": "Important Disclaimer", "text": "TGX TECH LLC (operating as US Passport and Visa) is a PRIVATE company and is NOT affiliated with, endorsed by, or connected to the U.S. Department of State, the U.S. Government, or any government agency. We do NOT process, issue, or expedite passport applications. All passport applications must be submitted directly to the U.S. Department of State or authorized acceptance facilities. Our service provides AI-POWERED EDUCATIONAL DIGITAL GUIDES ONLY." } }, "dataProtection": { "hero": { "title": "Personal Data Protection", "description": "Your privacy and data security are our top priorities. Learn how we protect your personal information and how our AI processes your data." }, "commitment": { "subtitle": "OUR COMMITMENT", "title": "How We Protect Your Data", "description": "We implement industry-standard security measures to ensure your personal information is always protected. Your trust is essential to us." }, "practices": { "encryption": { "title": "SSL Encryption", "description": "All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols." }, "storage": { "title": "Secure Storage", "description": "Your data is stored in secure, encrypted databases with strict access controls and regular security audits." }, "access": { "title": "Limited Human Access", "description": "Your data is processed by our AI system. Human access is strictly limited to technical support and only when necessary." }, "retention": { "title": "Data Retention", "description": "We retain your data only as long as necessary to provide our services and comply with legal requirements." }, "aiProcessing": { "title": "AI Processing", "description": "We use proprietary AI algorithms to analyze the travel information you provide and generate your personalized educational guide. This process is fully automated and designed to ensure accuracy based on your specific profile." } }, "dataCollected": { "subtitle": "TRANSPARENCY", "title": "Information We Collect", "personalInfo": { "title": "Personal Information", "items": { "name": "Full name as it appears on official documents", "email": "Email address for communication and guide delivery", "phone": "Phone number for customer support (optional)", "address": "Mailing address for billing purposes", "birthdate": "Date of birth for application guidance", "passport": "Information about your passport status (e.g., expiration date, current condition) to provide accurate guidance. We do NOT collect or store passport numbers, Social Security Numbers, or official document images." } }, "technicalInfo": { "title": "Technical Information", "items": { "ip": "IP address for security and fraud prevention", "browser": "Browser type and version for optimal experience", "cookies": "Cookies for website functionality and preferences", "analytics": "Usage data to improve our services" } }, "notCollected": { "title": "What We Do NOT Collect", "description": "For your protection, we explicitly do NOT collect: passport numbers, Social Security Numbers (SSN), driver's license numbers, photos or scans of official documents, or any other government-issued ID numbers." } }, "rights": { "subtitle": "YOUR RIGHTS", "title": "Control Over Your Data", "description": "You have full control over your personal information. You can exercise these rights in any of our 5 supported languages (English, Spanish, Portuguese, French, or Chinese):", "items": { "access": "Right to Access Your Data", "correction": "Right to Correct Inaccurate Data", "deletion": "Right to Request Data Deletion", "portability": "Right to Data Portability", "restriction": "Right to Restrict Processing", "objection": "Right to Object to Processing" }, "languageNote": "All data protection requests can be submitted in your preferred language. Our multilingual team will respond in the same language." }, "noSale": { "title": "We Never Sell Your Data", "description": "Your personal information is never sold, rented, or traded to third parties for marketing purposes. We only share data with trusted service providers necessary to deliver our services, such as payment processors. Your data is processed by our AI system and not shared with any third parties for analysis." }, "contact": { "title": "Questions About Your Data?", "description": "If you have any questions about how we handle your personal data or wish to exercise your rights, please contact us in any of our 5 supported languages.", "emailLabel": "Data Protection Email", "responseTime": "We respond to all data protection inquiries within 48 hours in your preferred language." }, "lastUpdated": "Last Updated" }, "notFound": { "message": "Oops! Page not found", "returnHome": "Return to Home" }, "login": { "title": "Login", "resetPassword": "Reset Password", "email": "Email", "emailPlaceholder": "your@email.com", "password": "Password", "logIn": "Log in", "loggingIn": "Logging in...", "forgotPassword": "Forgot your password?", "sendRecoveryLink": "Send Recovery Link", "sending": "Sending...", "backToLogin": "Back to login", "successMessage": "Login successful!", "errorMessage": "Error logging in", "recoveryEmailSent": "Recovery email sent! Check your inbox.", "recoveryEmailError": "Error sending recovery email" }, "account": { "title": "My Account", "profile": "Profile", "email": "Email", "notLoggedIn": "Not logged in", "changePassword": "Change Password", "sending": "Sending...", "myGuides": "My Guides", "noGuides": "You don't have any guides yet.", "createFirstGuide": "Create my first guide", "viewGuide": "View Guide", "passwordResetSent": "Password reset email sent! Check your inbox.", "passwordResetError": "Error sending password reset email", "passportTypes": { "firstPassport": "First Passport", "renewal": "Renewal", "lost": "Lost Passport", "stolen": "Stolen Passport", "card": "Passport Card" } }, "resetPassword": { "title": "Reset Your Password", "subtitle": "Enter your new password below.", "newPassword": "New Password", "newPasswordPlaceholder": "Enter new password", "confirmPassword": "Confirm Password", "confirmPasswordPlaceholder": "Confirm new password", "updatePassword": "Update Password", "updating": "Updating...", "successTitle": "Password Updated!", "successDescription": "Your password has been successfully changed.", "redirectMessage": "Your password has been successfully changed. You will be redirected to the login page shortly.", "goToLogin": "Go to Login", "invalidLink": "Invalid or expired reset link. Please request a new password reset.", "passwordTooShort": "Password must be at least 6 characters long.", "passwordsDoNotMatch": "Passwords do not match.", "updateError": "Failed to update password. Please try again." }, "pdf": { "header": { "subtitle": "Your Personalized Passport Guide" }, "orderInfo": { "orderId": "Order ID", "applicant": "Applicant", "generated": "Generated", "email": "Email", "destination": "Destination", "travelDate": "Travel Date" }, "passportTypes": { "nunca_tive": "New Passport (First Time)", "renovar": "Passport Renewal", "perdi": "Lost Passport", "roubado": "Stolen Passport", "cartao": "Passport Card", "danificado": "Damaged Passport", "crianca": "Child Passport", "nome": "Name Change", "segundo": "Second Passport", "renovacao": "Passport Renewal", "novo": "New Passport", "default": "Passport Application" }, "urgencyTypes": { "viagem_proxima": "Urgent - Travel within 14 days", "ate_30_dias": "Expedited - Within 30 days", "sem_pressa": "Routine - More than 30 days", "default": "Standard Processing" }, "processing": { "viagem_proxima": "Expedited service at regional agency (1-2 days)", "ate_30_dias": "Expedited service by mail (2-3 weeks)", "sem_pressa": "Routine service by mail (6-8 weeks)", "default": "Standard processing" }, "summary": { "title": "Your Application Summary", "applicationType": "Application Type", "processingPriority": "Processing Priority", "estimatedTimeline": "Estimated Timeline", "governmentFees": "Government Fees", "documentsVerified": "Documents verified", "requirementsConfirmed": "Requirements confirmed", "deadlinesCalculated": "Deadlines calculated" }, "steps": { "title": "Step-by-Step Instructions", "urgent": { "1": "1. Call 1-877-487-2778 immediately to schedule appointment at a regional passport agency", "2": "2. Gather all required documents (see checklist above)", "3": "3. Print and fill Form DS-11 (DO NOT SIGN until at agency)", "4": "4. Bring proof of travel within 14 days (flight itinerary, hotel booking)", "5": "5. Arrive 15 minutes early with all documents", "6": "6. Pay fees: $165 application + $60 expedite = $225 total", "7": "7. Receive passport same day or within 24-48 hours" }, "renewal": { "1": "1. Download and complete Form DS-82 from travel.state.gov", "2": "2. Take a new passport photo (CVS, Walgreens, or passport photo app)", "3": "3. Gather your current passport and any name change documents", "4": "4. Write a check or money order to 'U.S. Department of State'", "5": "5. Mail everything to the address on Form DS-82", "6": "6. Track your application at travel.state.gov/passports/status", "7": "7. Wait 6-8 weeks (routine) or 2-3 weeks (expedited +$60)" }, "new": { "1": "1. Find an acceptance facility at iafdb.travel.state.gov", "2": "2. Download and complete Form DS-11 (DO NOT SIGN)", "3": "3. Take a passport photo meeting official requirements", "4": "4. Gather proof of citizenship and photo ID with copies", "5": "5. Make an appointment at your chosen facility", "6": "6. Submit in person - agent will witness your signature", "7": "7. Pay fees and track at travel.state.gov/passports/status" } }, "checklist": { "title": "Document Checklist", "requiredDocuments": "Required Documents", "specificToApplication": "Specific to Your Application", "base": { "form": "Form DS-11 filled out (DO NOT sign until at facility)", "photo": "2x2 inch passport photo (white background, taken within last 6 months)", "id": "Valid photo ID (driver's license, state ID, military ID)", "idCopy": "Photocopy of front and back of your ID", "payment": "Payment: check, money order, or credit card" }, "renewal": { "passport": "Your most recent U.S. passport (undamaged)", "formDS82": "Form DS-82 (if eligible for mail renewal)", "nameChange": "Name change document if applicable (marriage certificate, court order)" }, "lost": { "formDS64": "Form DS-64 (Statement Regarding Lost or Stolen Passport)", "citizenship": "Evidence of U.S. citizenship (birth certificate, naturalization certificate)", "policeReport": "Police report if stolen (recommended)" }, "new": { "citizenship": "Evidence of U.S. citizenship:", "birthCert": " • Original birth certificate with raised seal, OR", "consularReport": " • Consular Report of Birth Abroad, OR", "naturalization": " • Certificate of Naturalization/Citizenship" } }, "fees": { "title": "Fee Breakdown", "applicationFee": "Application Fee", "expediteFee": "Expedite Fee", "totalGovernmentFees": "Total Government Fees", "note": "Fees payable to U.S. Department of State. Acceptance facility may charge additional $35 execution fee." }, "aiRecommendations": { "title": "AI-Personalized Recommendations" }, "photo": { "title": "Passport Photo Requirements", "mustHave": "Must Have", "avoid": "Avoid", "requirements": { "size": "2x2 inches (51x51mm)", "background": "White or off-white background", "recent": "Taken within last 6 months", "fullFace": "Full face, front view", "eyesOpen": "Eyes open and visible" }, "avoidList": { "glasses": "Glasses (even prescription)", "hats": "Hats or head coverings", "uniforms": "Uniforms (except religious)", "shadows": "Shadows on face", "filters": "Filters or editing" } }, "visa": { "completeGuide": "Complete Visa Guide", "requiredForUS": "Required for US Citizens", "warning": "WARNING", "important": "IMPORTANT", "processingTime": "Processing Time", "cost": "Cost", "validity": "Validity", "maxStay": "Max Stay", "officialWebsite": "Official Application Website", "applicationProcess": "Step-by-Step Application Process", "requiredDocuments": "Required Documents", "applicationChecklist": "Your Visa Application Checklist", "checklistNote": "Print and check off each item as you complete it:", "costPayment": "Cost & Payment", "visaFee": "Visa Fee", "acceptedPayment": "Accepted Payment", "proTips": "Pro Tips" }, "links": { "title": "Important Links & Resources", "officialResources": "Official Resources", "forms": "Forms", "status": "Status", "facilities": "Facilities", "contact": "Contact", "phone": "Phone", "hours": "Hours" }, "footer": { "educationalGuide": "Educational Guide", "disclaimer": "This guide is for informational purposes. Always verify requirements at travel.state.gov", "allRightsReserved": "All rights reserved." } } }